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Frequently asked questions
Quick answers about Mukti. For legal detail see Terms and Privacy.
What is Mukti?+
Mukti is a healthcare operating system for Bangladesh — connecting patients, doctors, hospitals, pharmacies, and riders on one verified platform. Soft launch is focused on Dhaka.
Which apps can I use?+
Patient, Doctor, Hospital, Pharmacy, and Rider products are live on their subdomains (for example patient.mukti.health). Admin tools are internal and not public.
How do doctors or pharmacies join?+
Register on the relevant portal, submit required documents (e.g. BMDC, trade licence, TIN where applicable), and wait for Mukti team verification before full access.
Can children have records?+
Yes. Guardians can add children under their patient profile with a system-generated ID until handoff at age 18, as designed in the patient app.
Does Mukti AI give medical diagnoses?+
No. Mukti AI is a healthcare and app-support assistant. It is not a substitute for licensed clinical advice, diagnosis, or emergency care.
Where is my data stored and who sees it?+
See our Privacy Policy. Care partners you interact with may see relevant information to deliver service. We do not sell personal health records.
How do I contact support?+
Email support@mukti.health or use the Contact page form. Phone and physical address will be published when public operations expand.
Are you raising investment?+
Seed Round 2026 materials are available to aligned partners under NDA. See the Invest page or email support@mukti.health.
Still need help? Contact us.